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UX Diary

UX Diary

By Helen Wiles

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Dear Diary…

Welcome to my UX Diary. Click this link to see my introductory post and find out more about my site!

#ux, introducing, my first blog post, ucd, usability, usability testing, user experience, user experience design, user testing

Presenting Research Findings

I take a look at some ways you can present research data, and go through pros and cons for each.

#ux, #uxdesign, presenting research, project management, usability testing, user centred, user experience, User Research, Workshops

How you can support the Black Lives Matter movement in UX

I look at some ways that you can actively be anti-racist in how you go about UX research and design.

black lives matter, diversity, inclusivity

Myth-busting ‘the user’

What do we mean when we say ‘the user’? I explore all the myths and assumptions about the elusive ‘user’ in this post.

#userexperience, #ux, customer focus, end users, personas, user experience, User Research, users, ux, ux design

Evaluating your UX Skills

Good ways to evaluate your projects (and self) to improve outcomes and learn from mistakes.

#ux, evaluate, evaluation, project management, self improvement, usability, user experience, ux design

Remote Testing Basics

Learn what remote testing is, when you might use it, the different types of remote testing and top tips for getting started.

#ux, coronavirus, moderated testing, remote testing, remote working, unmoderated testing, user experience, User Research, user testing, wfh, working from home

Being a People Person

Small ways you can improve how you come across to users when asking for feedback or hosting testing sessions.

communication, facilitating, interaction, moderating, social, usability, user engagement, user experience, User Research, user testing

Empathy and Sympathy in UX (Over Dinner)

An analogy to help explain the differences between sympathy and empathy for your users.

#ux, #uxdesign, empathy, sympathy, user centred, user experience, user experience design, User Research

Tips for Recruiting (Representative) Participants

Top Tips for Recruiting Representative Participants

participants, recruiting, recruitment, screener surveys, surveys, usability, usability testing, user experience, User Research

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